somersault

Infographics by go-globe.com

Smartphone-toting consumers are embracing a world in which they can find out about (and potentially buy) anything they see or hear, even if they don’t know what it is or can’t describe it in words. According to trendwatching.com (@trendwatching), the concept of “Point—Know—Buy” will reshape consumers’ info-expectations (“infolust”), search behavior, and purchasing patterns. Here are some of the drivers trendwatching identifies:

·         QR Codes

·         Augmented Reality

·         Tagging

·         Visual Search

Available online services that accommodate those drivers include WordLens (@wordlens), leafsnap (@leafsnap), Skymap (@googleskymap), Shazam (@Shazam), Aurasma (@aurasma), Blippar (@blippar), and others.

Read this in full.

See the PDF report.

Let Somersault (@smrsault) help you track and act on trends that impact your brand.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

The popularity and sustainability of technology depends to some degree on its favorable use by consumers. Often the “next new shiny thing” bursts onto our radar and we get excited, which feeds the hype, creating momentum, until we drop it for the next new shiny thing. Unless we judge it to be valuable and necessary. So it is with social media. And marketers today must understand this technology cycle if we are to properly and efficiently communicate our marketing messages.

Analyst firm Gartner Inc. (@Gartner_inc) describes this process as The Hype Cycle. It identifies peak points in visibility over time for technologies, highlighting the common pattern of over-enthusiasm, disillusionment, and eventual realism that accompanies each new technology and innovation:

·         The technology trigger

·         Peak of inflated expectations

·         Trough of disillusionment

·         Slope of enlightenment

·         Plateau of productivity

It’s a useful chart to understand both the trajectory of technology and the actions of consumer behavior.

In the 2011 Emerging Technologies Hype Cycle, activity streams, wireless power, Internet TV, NFC payment, and private cloud computing are some of the technologies that have moved into the Peak of Inflated Expectations. And ebook readers are moving up the Slope of Enlightenment. (Compare the 2011 Cycle with 2010 and 2009 above.) Gartner dissects 4 themes in current technology trends:

The connected world: Advances in embedded sensors, processing and wireless connectivity are bringing the power of the digital world to objects and places in the physical world….

Interface trends: User interfaces are slow-moving areas with significant recent activity. Speech recognition was on the original 1995 Hype Cycle and has still not reached maturity, and computer-brain interfaces will evolve for at least another 10 years before moving out of research and niche status. However, a new entry for natural language question answering recognizes the impressive and highly visible achievement of IBM's Watson computer in winning TV's Jeopardy! general knowledge quiz against champion human opponents. Gesture recognition has also been launched into the mainstream through Microsoft's Kinect gaming systems, which is now being hacked by third parties to create a range of application interfaces….

Analytical advances: Supporting the storage and manipulation of raw data to derive greater value and insight, these technologies continue to grow in capability and applicability....

New digital frontiers: Crossing the traditional boundaries of IT, new capabilities are reaching levels of performance and pricing that will fundamentally reshape processes and even industries. Examples on this year's Hype Cycle include 3D printing and bioprinting (of human tissue), and mobile robots….

Read the news release in full.

Read the Hype Cycle Special Report.

Let Somersault (@smrsault) help your brand take publishing and marketing advantage of today’s developing technologically.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Internet users in Canada, China, France, Germany, India, Japan, the UK, and US were surveyed, representing more than half of the world's online population and more than 60% of the world's gross domestic product (GDP).

For the first time on the survey, Canada reports that the Internet is now more influential overall in purchasing decisions than family and friends. Comparatively, in the US, the Internet rates about equal in importance (46% compared with 47% for family and friends). The Internet's greatest sway is in Asia, where the gap between the influence of the Internet and that of family and friends is 9% in China (79% to 70%) and nearly twice that in India (79% to 60%).

Overall

·         66% of contributors say the Web has an impact on their purchase choices

·         61% for guidance from friends, family and colleagues

·         51% for email

·         43% for newspapers

·         42% for television

·         37% for direct mail

·         28% for magazines and radio.

When looking online for information about products

·         89% use search engines

·         60% visit brand websites

·         50% access user-review platforms

·         24% post a question on a forum

·         18% turn to the brand's Facebook page

·         14% go to the corresponding feed on Twitter

·         12% search Twitter for comments in this area.

The average participant of the survey spends 13.7 hours per week using the Web, vs. 9.8 hours watching TV and 4.7 hours on a mobile device.

Regarding social media, 42% of the sample have “liked” a brand on these services.

·         79% became “fans” to learn more about a brand

·         76% were seeking discounts

·         73% sought exclusive information

·         69% wanted to give positive feedback.

·         67% hoped to share opinions

·         59% had ideas to submit

·         58% wished to “display an affiliation”

·         57% liked being part of a community.

Read the survey in full (pdf).

Read the facts and figures ebook (pdf).

Bookmark and use daily our (@smrsault) free online dashboard SomersaultNOW; especially the Research tab.

On Practical Ecommerce (@practicalecomm), contributing editor Paul Chaney (@pchaney) says blogs have advantages over social media platforms when it comes to brand marketing, including the ability to improve SEO results and the chance to add a personal touch by having one person communicate the brand's message directly. Here are his 5 points:

1. Blogging Can Improve Search Engine Optimization

2. Blogs Add a Personal Touch

3. Blogs Help Build Brand

4. Blogs Attract Media Attention

5. Blogs Exploit Marketable Niches

Read this in full.

Let Somersault (@smrsault) help you manage your social media marketing strategy.

And be sure to bookmark and use daily the SomersaultNOW online dashboard; especially the Social Media/Word Of Mouth tab.

Brand owners must pay attention to their “digital balance sheet” as the rise of ecommerce, the popularity of mobile devices, and the growth of social media reshape the trading climate internationally, according to The Digital Manifesto: How Companies and Countries Can Win in the Digital Economy by The Boston Consulting Group (BCG) (@BCG_Consultant).

The management consultancy says the Internet economy of the G20 countries — a group including Brazil, China, Germany, India, Japan, the UK, and the USA — should hit $4.2tr in 2016, up from $2.3tr in 2010 due in large part to the rapid expansion of the Web user base, which is set to surge from 1.9bn to 3bn during the same period (45% of the global population).

“No company or country can afford to ignore this development. Every business needs to go digital,” says David Dean, a coauthor of the report and a senior partner at BCG. “The ‘new’ Internet is no longer largely Western, accessed from your PC. It is now global, ubiquitous, and participatory.”

The BCG report charts several major shifts in the use and nature of the Internet:

·         From a Luxury to an Ordinary Good.

·         From Developed to Emerging Markets.

·         From PC to Mobile.

·         From Passive to Participatory.

BCG says companies that make extensive use of the Internet — including social media — to sell, market, and interact with their customers and suppliers grow faster than those that do not.

The study recommends that brands focus on their “digital balance sheet:”

digital assets comprised of

·         Information and analytics about customers, suppliers, employees, and competitors

·         Connectivity and feedback loops that lubricate the digital enterprise

·         Intellectual property that bestows a competitive digital advantage

·         The people, culture, and capabilities needed to execute and deliver

and digital liabilities (ways of working that handicap the ability to exploit their digital assets) of

·         Organizational structures, incentives, and cultures that collectively discourage adaptability and risk taking

·         IT systems, processes, and tools that limit flexibility and focus

·         Rigid strategies unsuited to a volatile business environment

Read the news release.

Read The Digital Manifesto (registration required).

Contact Somersault (@smrsault) to help you determine your own brand’s digital balance sheet.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Central Connecticut State University (@CCSUToday) released its annual list of most literate major cities (population of 250,000 and above) Jan. 25 with Washington, DC #1 (the second year in a row). The study focuses on 6 key indicators of literacy: newspaper circulation, number of bookstores, library resources, periodical publishing resources, educational attainment, and Internet resources. CCSU’s president Jack Miller says, “From this data we can better perceive the extent and quality of the long-term literacy essential to individual economic success, civic participation, and the quality of life in a community and a nation.”

Here are CCSU’s ranking of the top 20 most literate cities:

1.    Washington, DC

2.    Seattle, WA

3.    Minneapolis, MN

4.    Atlanta, GA

5.    Boston, MA

6.    Pittsburgh, PA

7.    Cincinnati, OH

8.    St. Louis, MO

9.    San Francisco, CA

10. Denver, CO

11. Portland, OR

12. St. Paul, MN

13. Cleveland, OH

14. Kansas City, MO

15. Oakland, CA

16. Raleigh, NC

17. New Orleans, LA

18. Baltimore, MD

19. Honolulu CDP, HI

20. Virginia Beach, VA

See the overall rankings of 75 cities.

To prioritize cities according to booksellers, 3 variables were used to determine a total score and consequent ranking:

1. Number of retail bookstores per 10,000 population
2. Number of rare and used bookstores per 10,000 population
3. Number of members of the American Booksellers Association per 10,000 population

The following are the top 10 cities for bookstores based on the above 3 criteria:

1.    Seattle, WA

2.    Portland, OR

3.    Minneapolis, MN

4.    Cincinnati, OH

5.    New Orleans, LA

6.    St. Paul, MN

7.    Pittsburgh, PA

8.    St. Louis, MO

9.    Denver, CO

10. Albuquerque, NM

See the full list.

To prioritize cities according to libraries, 4 variables were indexed to determine a total score and consequent ranking:

1. Number of branch libraries per 10,000 library service population
2. Volumes held in the library per capita of library service population
3. Number of circulations per capita of library service population
4. Number of library professional staff per 10,000 library service population

These numbers were then divided by the city population in order to calculate ratios of library services and resources available to the population.

The following are the top 10 cities for libraries based on the above 4 criteria:

1.    Cleveland, OH

2.    St. Louis, MO

3.    Pittsburgh, PA

4.    Seattle, WA

5.    Cincinnati, OH

6.    Toledo, OH

7.    Fort Wayne, IN

8.    Kansas City, MO

9.    Columbus, OH

10. Lincoln, NE

See the full list.

Read this report in full.

Bookmark and use daily the SomersaultNOW online dashboard, created especially for marketing and publishing professionals.

As online college courses have become increasingly prevalent, the general public and college presidents offer different assessments of their educational value, according to a new Pew Research Center (@pewinternet) report. Just 3-in-10 American adults (29%) say a course taken online provides an equal educational value to one taken in a classroom. By contrast, half of college presidents (51%) say online courses provide the same value.

• 77% of colleges now offer online courses
• 15% of college presidents say most of their current undergraduate students have taken a class online; 50% predict that 10 years from now most of their students will take classes online.
• 15% of college presidents say most of their current undergraduate students have taken a class online, and 50% predict that 10 years from now most of their students will take classes online.
• Nearly two-thirds of college presidents (62%) anticipate that 10 years from now, more than half of the textbooks used by their undergraduate students will be entirely digital.
• Most college presidents (55%) say that plagiarism in students’ papers has increased over the past 10 years. Among those who have seen an increase in plagiarism, 89% say computers and the internet have played a major role.
• The leaders of the nation’s colleges and universities are a tech-savvy group. Nearly nine-in-ten (87%) use a smartphone daily, 83% use a desktop computer and 65% use a laptop.
• College presidents are ahead of the curve on some of the newer digital technologies: half (49%) use a tablet computer such as an iPad at least occasionally, and 42% use an e-reader such as a Kindle or Nook.

Read or download the full report.

Stephan Spencer (@sspencer), co-author of The Art of SEO, lists common SEO myths in an article for Multichannel Merchant (@mcmerchant):

·         Meta tags will boost your rankings. Fact: Optimizing your meta keywords is a complete waste of time. They’ve been so abused by spammers that the engines haven't put any stock in them for years. In fact, Google never did support this meta tag. None of the various meta tags are given any real weight in the rankings algorithm.

·         If you define a meta description, Google uses it in the snippet.

·         Tweaking your meta description is the way to optimize the Google snippet's conversion potential.

·         Placing links in a teeny-tiny size font at the bottom of your homepage is an effective tactic to raise the rankings of deep pages in your site.

Read this in full.

Almost 1 in 3 US TV households – 35.9 million – owns 4 or more televisions, according to a new report on media usage from Nielsen (@NielsenWire). Across the ever-changing US media landscape, TV maintains its stronghold as the most popular device, with 290 million Americans and 114.7 households owning at least one. Online Americans number 211, and 116 million (ages 13+) access the mobile Web.

See the charts of the State of the Media: Consumer Usage Report in full.