Bottlenose: New Social Media Monitoring Tool

Bottlenose (@bottlenoseapp) is a new real-time social search engine. All Things D (@allthingsd) senior editor Mike Isaac (@MikeIsaac) says:

It is essentially described as a Google for the social Web, using public API inputs from the largest social networks out there: Facebook, Twitter, LinkedIn, and Google+, as well as photo-sharing sites like Instagram. Enter a search query, and Bottlenose scans each of the networks for the most relevant, current information, depending on trends across networks and the influence of the people sharing the content.

It’s likely most relevant to marketers and social strategists who want to keep an eye on the pulse of whatever their clients follow. Without the search algorithm, the dashboard is especially close to a HootSuite-like analytics product. The free version is advertising-based — like Google — while the upgraded paid versions give better access to the Twitter firehose, along with additional feature upgrades.

Read this in full.

Bottlenose is included in our (@smrsault) SomersaultNOW online dashboard in the “Research” and “Monitor Your Brand” tabs. Bookmark our dashboard and use it every day.

Why No One Will Watch Bad "Viral" Video

On Fast Company (@FastCompany), Scott Stratten (@unmarketing), president of UnMarketing.com, says, “You can't make something go viral. You don't decide, I don't decide, the audience does.”

If you're hoping for your latest content to go viral, it has to do one thing: evoke strong emotion. Key word there is “strong.” If someone lightly laughs at something, or is slightly inspired, that doesn’t make them jump to the “share” button. It has to be to the level of awesome. Awesomely funny, upsetting, uplifting, offensive, whatever the emotion is – it has to hit it hard.

Read this in full.

Over on Ad Age (@adage), marketing pundit Bob Garfield (@Bobosphere) writes:

Though evidence is accumulating that brandedness suppresses passalong, that doesn't mean brands shouldn't be both creating and curating content for their various constituencies. In fact, as we edge ever further into the Relationship Era, in which trust is the most valuable asset, providing compelling and relevant content through multiple channels is an ever-more important way to sustain connections. For instance, Betty Crocker's cake videos, pure how-to content sought out by moms wishing to bake birthday cakes shaped like dinosaurs and princesses, have been clicked on 70 million times.

And, as I've mentioned before, there is a huge, untapped opportunity for a brand to pass along found video to its various circles, much in the way any friend would.

Finally, brands can be part of larger movements, when those enterprises reside in the common ground shared by the brand and its customers

Read this in full.

Also see our previous blogposts, “The 3 Qualities That Make A YouTube Video Go Viral” and "Forget Product Positioning: This is the Dawn of the Relationship Era."

Contact Somersault (@smrsault) to help you effectively communicate your brand message through strategic and creative video.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

From Smartphones to Tablets, New Way of Consumption Has Reshaped Marketing Landscape

As the above image shows, mobile marketing can be a bit confusing.

Advertising Age (@adage) columnist Steve Rubel (@steverubel) points to a report about the apparent shift to apps in the mobile environment.

Flurry (@FlurryMobile), an analytics firm, reported that US consumers spend on average 94 minutes a day in their apps vs. 72 minutes a day in mobile browsers.” There is a less time being spent with PCs and more time being spent with mobile. And when people are on their mobile devices, they are using apps more than mobile browsers.

Read this in full.

But a difference of opinion is expressed on iMedia Connection (@iMediaTweet) by Eric Anderson (@unsettler), partner and VP of marketing at White Horse (@whitehorsepdx), who offers “10 Tech Trends You Can Ignore in 2012,” of which #7 is “Having a branded app for that.”

Having long been a loudmouthed proponent of prioritizing mobile sites over branded apps, I thought I might be in for another plate of crow when Flurry Analytics released a study showing that in 2011, smartphone users’ time spent on apps exceeded their time spent on the mobile web for the first time ever.

But does this trend indicate an overall preference for apps over the mobile Web? It does not. A whopping 80% of that app time was spent on gaming and the Facebook app, and the rest of the time was, sorry to say, not spent on your app. A separate study by Deloitte found that 80% of branded apps are downloaded fewer than 1000 times, which is not a piece of ROI analysis I'd enjoy presenting to a CMO. Branded mobile apps belong to a narrow but important set of use cases, based on activities your loyal customers engage in again and again.

Read this in full.

Over on Harvard Business Review (@HarvardBiz), David Armano (@armano) writes in his article, “The Future Isn't About Mobile; It's About Mobility”:

In the early days of digital, the core behavior we needed to understand was that people wanted information at their fingertips and the convenience that came with digital transactions. In the social era it was all these things plus social connectivity. Mobility means information, convenience, and social all served up on the go, across a variety of screen sizes and devices.

Mobility is radically different from the stationary “desktop” experience. In some cases, mobility is a “lean back” experience like sitting on a commuter train watching a video. In other cases it can be "lean forward" — like shopping for a gift while you take your lunch break at the park. And in many cases, it’s “lean free” when your body is in motion, or you're standing in line scanning news headlines or photos from friends while you wait for your turn to be called.

Mobility trumps mobile... don't put mobile tactics in front of strategy.

Read this in full.

And senior writer with GigaOM (@gigaom), Mathew Ingram (@mathewi), writes in “HuffPo, The Daily, and the flawed iPad content model”:

The dream that many publishers seemed to have was that the iPad would create a market for their individual apps, and that legions of readers would happily download and pay for them, creating a brand new stream of significant revenue. With a few exceptions, however — such as The New York Times and other publications that have strong brands or are targeted at a very specific market — that doesn’t seem to be the case.

Read this in full.

Contact Somersault (@smrsault) to help you know when it strategically makes sense to create a mobile app and to help you think with ‘mobility’ about your brand and your content.

Be sure to bookmark and use daily the SomersaultNOW online dashboard. And use our mobile website as your link resource on the go.

Study: Evangelicals Use Technology in Their Faith Practice

According to a new survey by Public Religion Research Institute (@publicreligion), white evangelical Protestants are significantly more likely than other major religious groups to use technology for religious purposes.

·         One-quarter of white evangelical Protestants say they’ve downloaded a podcast of a sermon or listened to a sermon online, compared to fewer than 1-in-10 white mainline Protestants and Catholics (6% each).

·         White evangelical Protestants are also more likely than white mainline Protestants or Catholics to report that their church uses technology or social media.

·         4-in-10 white evangelical Protestants say their church has an active Facebook page or website where people interact, compared to 29% of white mainline Protestants and 13% of Catholics.

·         Nearly half (49%) of white evangelical Protestants and about 4-in-10 (39%) white mainline Protestants say their church uses television or multimedia screens during worship services, compared to 11% of Catholics.

·         Nearly 1-in-5 white evangelical Protestants (19%) report having posted a status update on their Facebook page or other social networking site about being in church, compared to 6% of white mainline Protestants and 2% of Catholics.

·         Nearly 4-in-10 (37%) younger Americans (age 18-34) say they use Facebook several times a day, while about 6-in-10 (59%) seniors (age 65 and up) say they never use Facebook.

·         Younger Americans are significantly more likely than older Americans to report following a religious or spiritual leader on Twitter or Facebook (9% vs. 1%), or to say they have joined a religious or spiritual group on Facebook (10% vs. 1%).

·         Younger Americans are more than twice as likely to say they’ve downloaded a podcast of a sermon or listened to a sermon online (17% vs. 8%).

·         Younger Americans are also much more likely than older Americans to have sent or read emails during a worship service (16% vs. 3%), posted status updates on Facebook or other social networking sites about being in church (16% v. 3%) or used a cell phone to take pictures or record video during a worship service (20% v. 3%).

·         Among Americans who use Facebook, half (50%) say they don’t describe their religious beliefs at all on their Facebook profile. One-in-five (20%) Americans say their religious identity on Facebook is “Christian,” while 9% identify as Catholic, 8% identify as another Protestant denomination, 6% identify as “something else,” and 4% identify as atheist, agnostic, or nothing in particular.

·         White evangelical Protestants (53%) are more likely than white mainline Protestants (32%), the religiously unaffiliated (8%), and Catholics (3%) to identify simply as “Christian” on Facebook.

Read this in full.

Interestingly, one aspect of the above survey seems to defy the trend of prominent religious leaders using social media to build a following and a brand. Here’s another perspective on the survey. And see Christianity Today's (@CTmagazine), "Religious Self-Profiling" by Sarah Pulliam Bailey (@spulliam).

Also see our previous blogposts:

·        Almost Half of Online Americans Use the Internet for Religious Purposes

·        More Than 1/3 of Online Adults Visit Church Websites

·        Study: Christians are Embracing Tablets & E-readers

·        Study: Religiously Active People More Likely to Engage in Civic Life

Let Somersault (@smrsault) help you identify and analyze market research for your brand.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Build Conversations Around Books

Philip Jones, editor of The Bookseller’s (@thebookseller) digital blog Futurebook (@TheFutureBook), interviewed Bob Stein, founder and co-director of the Institute for the Future of the Book, who insists publishers need to make books social and look for ways to “build the conversation around books.”

"The current system of publishing doesn't really support the shape publishing is taking on as it develops," says Stein, who founded The Voyager Company in 1985, the first commercial multimedia CD-ROM publisher. But publishers are chronically slow at recognising what is happening to them and grasping the opportunities before they emerge. Stein argues that the real innovation is happening left-of-centre in sectors such as gaming, where collaborative narratives have already taken root. "The future is being born outside their field of vision," he says.

"The idea of publishing is to move ideas around time and space," is how he sees it....His big idea now is "social reading", the concept that in the future texts will become one part of a much larger conversation that happens around them, with notes and context shared on a collaborative platform.

Stein is currently working on SocialBook — a reading platform that allows users to interact with texts, leave notes, and begin conversations around those books. The site will have free and paid-for areas, though the commercial model is not yet finalized. "It begins as YouTube for social documents in the free space, but then we'll build Amazon for publishing," says Stein.

Read this in full.

Contact Somersault (@smrsault) to help you build the conversation around your books.

And be sure to bookmark and use daily the SomersaultNOW online dashboard; especially the Book Discovery Sites and the Future tabs.

Wal-Mart Goes for the 'Wow'

Internet Retailer (@IR_Magazine) senior editor Zak Stambor (@ZakStamborIR) writes about the requirement of brands to properly use social media marketing.

With consumers spending so much of their time on Facebook, Twitter, Pinterest and the like, some retailers are brushing aside questions about the return on social marketing dollars. “Measuring the ROI of social media is like measuring the ROI of air conditioning,” says Lisa Gavales, Express Inc.'s chief marketing officer. “It's necessary.”

Many others agree. 76% of marketers in a recent Forrester Research Inc. survey said social networks are key elements to building their brands. Moreover, 71% said that by leveraging social media they could gain an edge on their competition.

But just routinely posting new arrivals to a Facebook page or “pinning” images to a Pinterest board won't cut it. Consumers spend time on social networks to interact with friends, not brands.

Perhaps no retailer is as all-in on social networks as Wal-Mart (WalmartLabs blog & @WalmartLabs).

Read this in full.

If Wal-Mart believes in social media marketing for its brand growth, shouldn’t you?

Contact Somersault (@smrsault) to help create your social media strategy.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Long Book Titles

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The public radio program about language, A Way with Words (@wayword), asks, “Why are some book titles so incredibly long?”

A caller complains about book-title inflation, usually consisting of a shorter title followed by a colon and a longer subtitle that seems to sound important and ends with the words “and What To Do About It.” Cohost Grant Barrett (@grantbarrett) explains that such extra-long book titles have long been a form of search optimization by publishers and marketing departments. The more searchable keywords in the title, the more copies sold.

Listen above. Read this in full.

Contact Somersault (@smrsault) to help you select the most effective title, and other marketing necessities, for your book.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

P&G Wins Hearts & Top Marks with Olympic Video Spots

Wieden + Kennedy's (@WiedenKennedy) production of the universally heartwarming “Thank you, Mom” campaign for Procter & Gamble (@ProcterGamble) originally launched for the 2010 Winter Olympics. Its messaging continues for the 2012 Summer Olympics in London with “Best Job,” a cinematic and emotional anthem. It has achieved more than 5 million views online and it won 5 Lions at Cannes last month, including golds in Film and Film Craft. Adweek (@Adweek) says:

The new spot is a beautiful testament to parents around the world who have helped their children through the grueling daily grind toward becoming an Olympic athlete.

The tagline of the online-only ad is, “The hardest job in the world is the best job in the world.”

Its new companion video spot, “Kids” (already reaching 1.7 million views), has a similar heart-tugging payout at the end:

What makes these videos so effective and viral? They’re

·         beautifully filmed, directed, and edited

·         poignant

·         emotional

·         brief

·         relevant

·         able to draw the viewer in to self-identify with the message.

In other marketing news relating to the Olympics, Marketing Land (@Marketingland) reports that Twitter and NBC have announced a new partnership centering on Twitter’s new “hashtag page” concept at twitter.com/#Olympics (distinct from the general search hashtag #olympics).

Twitter will have staff monitoring Olympic-related tweets from athletes, coaches, Olympics officials, NBC personalities and others and curating the best content surrounding the #Olympics hashtag on a single page.

NBC will promote the page and the hashtag during its on-air coverage across each of the networks providing coverage, including in primetime coverage on NBC itself.

Read this in full.

Also see our previous blogpost, "The 3 Qualities That Make A YouTube Video Go Viral."

Contact Somersault (@smrsault) to help you produce strategic viral videos, and publish and digitally market pbooks and ebooks.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.