Why Shopping Will Never Be the Same

This article by USA TODAY (@USATODAYtech)  tech reporter Jon Swartz (@jswartz) has implications for the future of bookstore retailers. Swartz writes, “The convergence of smartphone technology, social-media data, and futuristic technology such as 3-D printers is changing the face of retail in a way that experts across the industry say will upend the bricks-and-mortar model in a matter of a few years.”

"The next five years will bring more change to retail than the last 100 years," says Cyriac Roeding, CEO of Shopkick, a location-based shopping app available at Macy's, Target, and other top retailers.

Within 10 years, retail as we know it will be unrecognizable, says Kevin Sterneckert, a Gartner analyst who follows retail technology. Big-box stores such as Office Depot, Old Navy, and Best Buy will shrink to become test centers for online purchases. Retail stores will be there for a "touch and feel" experience only, with no actual sales. Stores won't stock any merchandise; it'll be shipped to you. This will help them stay competitive with online-only retailers, Sterneckert says.

Read this in full.

Below is a slide deck summary of psfk’s (@PSFK) report, The Future of Retail.

Also read about the possibility of Google providing same-day delivery and what IKEA is doing with Augmented Reality.

See our other blogposts tagged “Retail.”

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