McDonald's Behind-the-Scenes Video Goes Viral

The above video demonstrates the value of a company taking a consumer’s question seriously and answering it honestly. A consumer asked McDonald’s (@McDonalds), “Why does your food look different in the advertising than what is in the store?”

The hamburger chain responded with a behind-the-scenes tour of a McDonald's Canada photo shoot showing how Watt International (@Wattisretail) preps a Quarter Pounder to look edible for ads. In 3 days, the 3½ minute viral video had 3.5 million views.

Lesson? Answer your customers’ questions with transparency and it will contribute to your brand’s positive reputation.

Also see our previous blogpost, “The 3 Qualities That Make A YouTube Video Go Viral.”

Contact Somersault (@smrsault) to help you strategize public relations and produce videos that effectively communicate your brand’s message to your target audience.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Somersault Group

Announcing Somersault Group, doing business as Somersault. We believe the unprecedented changes occurring in the publishing world aren’t a crisis; they’re a playground of possibilities. We're here to help clients embrace change and leverage it to fulfill their mission. We're flipping the publishing world right-side up! Due to rapidly churning communication technology and seismic shifts in the book market distribution landscape – from the Internet to eReaders and the iPad to individual book print-on-demand capability – publishers expect authors to take more responsibility for the development, promotion, and sales of their books. Somersault helps publishers, agents, ministry partners, and Christian authors adapt to these changes with dexterity. We combine the experience and vision of Somersault publishing executives with the integrated marketing and technology expertise of digital natives. We honor good ideas and the creative people who embody them. We believe in the power of books to change lives, and are committed to help authors tell their stories and actively engage their readers. We want to be known for our nimbleness and responsiveness. Anticipating and embracing the future, being attentive to consumer behavior, inviting collaboration, and encouraging entrepreneurship are our core values, as we operate within the framework of having fun and reflecting the kingdom of God. We’re seeking ‘blue water’ opportunities, be they pond, lake, or ocean. We provide authors with brand counseling, editorial direction, research capabilities, marketing strategy, Internet and social media presence, and a comprehensive portfolio of publishing assistance. Our mission is to change lives by connecting inspirational content creators with readers using exceptional creativity, right-now technology, and old-fashioned personal care. See all our social networks on our Google profile. Contact us at hello@somersaultgroup.com, 1.616.551.1539, 131 Division Ave. S., Suite 300, Grand Rapids, MI 49503-4215.

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