Know Your Brand Advocates - somersault

Know Your Brand Advocates

Marketers should make an effort to understand and cultivate so-called brand advocates as social media becomes more prominent. According to a Zuberance (@Zuberance) study, half of brand advocates make a recommendation online because of a good experience with a product or service. The second most prominent motivation for brand advocates: they want to help friends make better purchase decisions.

Though brand advocates are formally defined as making one recommendation a year, without pay – the highest percentage of them (38%) do so 5 to 9 times a year, with 16% making 10 to 15 recommendations and 16% making 15 or more. Other findings:

·         Brand Advocates are even more active than previously thought.

·         Brand Advocates have even larger social networks than previous studies showed.

·         Brand Advocates’ recommendations aren’t limited to consumer brands and products.

See the recorded webinar.

Also see our previous blogpost, “Consumer Trust in Online, Social, & Mobile Advertising Grows.”

Contact Somersault (@smrsault) to help you identify and reach your brand advocates.

And be sure to bookmark and use daily the SomersaultNOW online dashboard.

Somersault Group

Announcing Somersault Group, doing business as Somersault. We believe the unprecedented changes occurring in the publishing world aren’t a crisis; they’re a playground of possibilities. We're here to help clients embrace change and leverage it to fulfill their mission. We're flipping the publishing world right-side up! Due to rapidly churning communication technology and seismic shifts in the book market distribution landscape – from the Internet to eReaders and the iPad to individual book print-on-demand capability – publishers expect authors to take more responsibility for the development, promotion, and sales of their books. Somersault helps publishers, agents, ministry partners, and Christian authors adapt to these changes with dexterity. We combine the experience and vision of Somersault publishing executives with the integrated marketing and technology expertise of digital natives. We honor good ideas and the creative people who embody them. We believe in the power of books to change lives, and are committed to help authors tell their stories and actively engage their readers. We want to be known for our nimbleness and responsiveness. Anticipating and embracing the future, being attentive to consumer behavior, inviting collaboration, and encouraging entrepreneurship are our core values, as we operate within the framework of having fun and reflecting the kingdom of God. We’re seeking ‘blue water’ opportunities, be they pond, lake, or ocean. We provide authors with brand counseling, editorial direction, research capabilities, marketing strategy, Internet and social media presence, and a comprehensive portfolio of publishing assistance. Our mission is to change lives by connecting inspirational content creators with readers using exceptional creativity, right-now technology, and old-fashioned personal care. See all our social networks on our Google profile. Contact us at hello@somersaultgroup.com, 1.616.551.1539, 131 Division Ave. S., Suite 300, Grand Rapids, MI 49503-4215.

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