MultichannelMerchant (@mcmerchant) says many marketers are not using 2-dimensional mobile barcodes properly.
Though they’re mainstream in countries like Japan, QR codes are still fairly new to most US consumers. If you just slap a QR code on the back of a catalog and don’t explain what it is, why it's there, how to read it – and include a backup URL in case the user scans it and comes up with an error – it may not gain any traction.
And if the QR code does not direct to a site that can be rendered on a mobile device, making it hard for the user to navigate with ease, the user is going to close the mobile browser and not come back.
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