The F-FACTOR: Friends, Fans, & Followers Influence Consumers' Purchasing Decisions in Ever-more Sophisticated Ways

Trendwatching.com (@trendwatching) has coined “The F-FACTOR” to describe the power and reach social media has on commerce and branding.

  • The F-FACTOR is currently dominated by Facebook, as over 500 million active users spend over 700 billion minutes a month on the site. (Source: Facebook, April 2011)
  •  And its impact isn’t just on Facebook itself. Every month, more than 250 million people engage with Facebook across more than 2.5 million external websites. (Source: Facebook, April 2011)
  • The average user clicks the ‘Like’ button 9 times each month. (Facebook, 2010)
  • Three-quarters of Facebook users have 'Liked' a brand. (Source: AdAge/ Ipsos, February 2011)

Here are 5 ways the F-FACTOR influences consumption behavior:

  1. F-DISCOVERY: How consumers discover new products and services by relying on their social networks.
  2. F-RATED: How consumers will increasingly (and automatically) receive targeted ratings, recommendations and reviews from their social networks.
  3. F-FEEDBACK: How consumers can ask their friends and followers to improve and validate their buying decisions.
  4. F-TOGETHER: How shopping is becoming increasingly social, even when consumers and their peers are not physically together.
  5. F-ME: How consumers’ social networks are literally turned into products and services.

Read further explanation of the above points.

Also see Marketing Charts (@marketingcharts) “Consumers Tap into ‘F-Factor’”

Keep in mind, according to a March 2011 survey by RetailMeNot.com and Harris Interactive, search engines are still the most popular online means of finding deals (67%), outpacing retailer emails/ads (30%), coupon websites (23%), and price comparison sites (22%).

Let Somersault help you optimize the F-FACTOR for your brand.